Policy Licensing is the enterprise-wide license-compliance report that pulls every policy from every child member of your group into one searchable table. Use it to confirm that the agencies and agents writing your group's business hold the licenses required for each policy's risk state and product, and to drop into a child member's workspace to fix any policy that does not.

Policy Licensing is where an enterprise licensing or compliance lead reviews license posture across every member of the group from one page, without opening each child member's account separately. For every policy, Turris evaluates the matched agency and matched agent against the licensing requirements for the policy's risk state and product, then shows a single overall compliance verdict.

Who uses it. Licensing managers, compliance officers, and operations leads at an enterprise upstream entity (a parent organization that owns multiple child upstream members). They reach for it during pre-audit reviews, monthly compliance close-outs, and ad-hoc checks triggered by a regulator inquiry or a non-compliant policy escalated by a member.

With Policy Licensing you can:

Open Left sidebar → Policy Licensing. The page stacks four elements from top to bottom:

The table shows these columns:

When more than two agencies or agents are matched to a single policy, the first two show inline and a +N chip opens a popover with the rest.

Tip: Click anywhere on a policy row except the member-switch button at the far right to open the policy detail panel on the right side of the screen.

Note: A policy that carries more than one transaction can be expanded inline. The expanded child rows reuse the columns to show, left to right, the transaction type and date, the effective date, the expiry date, the premium, the aggregate coverage, and the source file the transaction came from.

When you'd do this. Different lines of business and different regulators expect different licensing logic. Some require only the agency to be licensed; others require the producing agent specifically; others require both. The Compliance Mode tells Turris which rule to apply when it computes the Status column.

The four modes:

The control sits at the top of the page as a slim bar labeled Compliance Mode. Click the information icon next to the label to open a popover with a small diagram (two chips, Agency and Agent, joined by OR, AND, or a dash) and a one-line description of the selected mode, so you can confirm which side counts.

Changing the mode immediately recalculates the Status column for every policy. It is a calculation setting, not a row filter, so no rows disappear when you switch modes.

The mode shown on first load is your saved enterprise default. When you pick a different mode here, two things happen:

The banner offers two actions:

Note: Because the override lives in the URL, you can copy the page URL with your chosen mode and filters and send it to a colleague; they land on the exact same view without re-picking anything.

The filter bar above the table narrows the report to the slice you care about.

Each dropdown supports Select All. The filters, the Compliance Mode override, and the Include Expired toggle are all stored in the URL.

The page also honors a free-text search value (the URL search parameter). It matches across Policy Number, Child Member, Risk State, Product, and Carrier at once, so a partial keyword like Trav is enough to surface Travelers policies.

Tip: To share the exact view you are looking at, for example a California non-compliant slice under Both Agency & Agent mode, copy the URL from the address bar and send it.

When you'd do this. A policy shows up as Non-Compliant and you want to see which agency or agent failed, what license was required, and what license is actually on file before deciding who to contact.

Click anywhere on a policy row (other than the member-switch button) to slide the detail panel in from the right. The table collapses to a narrow strip on the left so you can keep clicking through rows without closing the panel. The panel is organized top to bottom.

Shows the Policy Number in bold, the overall Status badge, and a question-mark popover that explains each status value. A close (X) icon sits at the top-right.

A two-column grid showing Upstream Entity (the child member that owns the policy), Risk State (state circle plus full name), Product (when matched), Carrier (or a dash when missing), and Expiry Date.

An expandable Source Data accordion. Open it to compare what the source file said against what Turris matched. It shows the raw source fields (insured entity name, producer name, producer code, license number), the entity and product matching status with match confidence, and the matched entities.

A Transaction History (N) accordion, where N is the number of transactions on the policy. Expand it to see each transaction (new business, renewal, endorsement, cancellation, audit, reinstatement, or bound) with its transaction date, effective date, expiry date, premium, aggregate coverage, and source file name.

A one-line summary above the cards: how many matched agencies are compliant out of the total, and (when agents are matched) how many matched agents are compliant out of the total. For example: Agencies: 1/2 compliant Agents: 3/3 compliant.

One card per matched agency followed by its matched agents. Each card shows the name and NPN, a compliance-status badge (Compliant, Missing License, Missing LOA, NPN Not Required, NPN Missing, or NPN Invalid), the Requirements (the license class and line of authority the policy's state and product demand), and the Relevant Licenses on file, color-coded by license state (Active, Expiring, Expired, Inactive).

When you'd do this. A policy is non-compliant, and the actions that fix it (matching the agency or agent, requesting a license, contacting an agent, assigning a product to your catalog) live inside the child member's own workspace.

At the far right of every policy row is a pill button showing the child member's name with a right-arrow; hovering it reads Switch to [member name]. Click it and Turris will:

To return to the enterprise view, use the organization switcher in the top navigation.

Note: Only one organization switch can run at a time. While one member-switch button is loading, every other switch button on the page is disabled.

When you'd do this. You need the compliance report outside Turris, for an auditor, a regulator filing, or your own records.

Click Export CSV (to the right of the Include Expired badge) to open a menu with two or three options, depending on what is on file for your enterprise:

The export runs in the background. After you pick a type, Turris confirms with a toast that names the email address the download link will be sent to ("Your export is being generated. We'll email a download link to [your email] when it's ready."). The file honors the current Compliance Mode and Include Expired toggle, so it matches what is on screen.

Note: The link arrives by email rather than downloading immediately, because the cross-member report is computed in the background. Check the inbox for the account you are signed in with.

Agency and agent badges in the Agencies and Agents columns (and on the detail cards) are colored by that entity's license-compliance status for the policy's state and product:

Overall policy Status badges in the Status column use their own set of values. When a reason applies, an information icon appears on the badge; hover it for the precise reason.

License badges on the detail panel's Relevant Licenses use four states: Active (green), Expiring (yellow), Expired (red), and Inactive (grey).

Why is the table empty when I open the page? Policy Licensing aggregates data from every child member's policy data. If no child member has ingested policy data, the page shows "No policies found." If your current filters exclude every policy, the table reads "No policies match the current filter." Clear your filters and confirm that at least one child member has uploaded transactions on their own Policy Licensing or Policy Data page.

Why does a policy show Non-Compliant even though I can see a licensed agency on it? The verdict depends on the selected Compliance Mode. In Agent Only mode the agency's licenses are ignored; in Both Agency & Agent mode both sides must pass. Switch the Compliance Mode at the top of the page and the same policy may evaluate differently.

What does the yellow badge on the Product column mean? That product is not matched to your enterprise's product catalog. Turris cannot evaluate licensing without a matched product, so the policy's Status is Unresolved. Click the yellow badge to open Policy Data, then run matching or assign the product manually for the relevant child member.

What does Pending Data mean? The matched agency, agent, or both have been identified, but their license records from NIPR are still being ingested. No action is required; Turris re-evaluates the policy automatically once the data is on file. The badge tooltip tells you which side is pending.

What is the difference between NPN Missing and NPN Invalid? NPN Missing means a matched party that requires an NPN has none on file, so its licensing cannot be checked. NPN Invalid means NIPR rejected the NPN that is on file, so it is likely wrong. Neither resolves on its own: add the missing NPN, or correct the invalid one and re-sync.

Does changing the Compliance Mode here affect my colleagues? No. A change on this page is a session-only override stored in the URL. Other members of your enterprise keep seeing the saved default until you click Save as new default in the override banner.

Where does the CSV export go? The report is generated in the background and a download link is emailed to the address on your account. A confirmation toast names that address when you start the export.

If you have questions about Policy Licensing or encounter any issues, contact our support team at support@turris.com.