Overview

The Policy Licensing panel in Enterprise Settings is where an enterprise administrator sets the single, enterprise-wide rule the Policy Licensing report uses to decide whether each policy is compliant. The choice you make here applies across every member organization in the enterprise, so the same policies are judged the same way no matter who opens the report.

What is the Policy Licensing Settings Panel?

Set one default for how the Policy Licensing report turns a policy's matched agency and matched agent into a single compliance verdict. The report reads this default every time it loads; individual users can still override it for their own session on the Policy Licensing page, and only an explicit Save as new default there writes their choice back here.

Who uses it. Enterprise administrators (members holding the Admin role on the enterprise upstream entity), typically a compliance lead or licensing manager who owns reporting standards across all of the enterprise's child organizations. Non-administrators can open the panel, but the selector is read-only for them.

This panel lets you:

Set one enterprise-wide rule for how policy compliance is calculated, so every member organization's Policy Licensing report uses the same logic
Decide whether a policy needs the agency to be compliant, the agent to be compliant, both, or either one
Keep the rule locked to administrators, so only an enterprise administrator can change the enterprise default

Note: This is a calculation rule, not a row filter. Changing the mode re-derives each policy's compliance verdict; it never adds or removes policies from the report.

Accessing Policy Licensing Settings

In the left sidebar, click Settings (the gear icon in the navigation block at the bottom of the sidebar).
The Settings modal opens. It lands on the Users panel by default.
In the left-hand category list, click Policy Licensing (the row marked with the file-check icon). If the list is long, type Policy into the Search settings box at the top of the category list to filter down to it.
The Policy Licensing panel loads on the right side of the modal.

What's visible on the panel:

Element	Description
Policy Licensing banner	Header box at the top of the panel. Its body text reads: "The default policy compliance mode controls how the policy licensing report calculates each policy's overall compliance status across your member organizations. Users can still override the mode per-session on the policy licensing page; any change there will also update this default."
Helper line: "Choose how the licensing report should evaluate compliance for each policy."	Sub-heading directly above the selector card.
Compliance Mode card	A bordered card containing the mode selector. Its own header reads Compliance Mode, with the sub-line "How each policy's status is calculated; this is not a row filter."
Compliance Mode segmented toggle	A four-segment pill control for picking the default mode. The four segments are Either Agency or Agent, Agency Only, Agent Only, and Both Agency & Agent. Hovering a segment shows a tooltip with that mode's plain-language description.
Mode diagram	A small illustration beneath the toggle showing two chips, Agency and Agent, connected by an operator glyph. A solid colored chip means that side is evaluated; a dashed muted chip means that side is disregarded. The glyph reads OR, AND, or a single dash (for one-sided modes).
Mode description	A plain-language sentence next to the diagram explaining what the currently selected mode does. It animates to the new text the instant you pick a different segment.
Admin-only notice	The line "Only enterprise administrators can change the default compliance mode." appears beneath the selector when the signed-in user is not an enterprise administrator. The control is also greyed out and non-interactive in that case.

Changing the Default Compliance Mode

When you'd do this. Your compliance program just changed (for example, you've decided every policy must have an individually licensed agent, not just a licensed agency) and you want the Policy Licensing report to apply that rule for every team in the enterprise. Or a regulator or auditor asked you to switch to a stricter calculation.

Open the Settings modal: Left sidebar → Settings.
In the category list, click Policy Licensing.
In the Compliance Mode segmented toggle, click the segment for the mode you want as the new default. The four options:

Mode	Description
Either Agency or Agent (initial default)	A policy is compliant when either the agency or the agent is compliant. Broadest match.
Agency Only	Only the agency's compliance is evaluated. Agent compliance is disregarded.
Agent Only	Only the agent's compliance is evaluated. Agency compliance is disregarded.
Both Agency & Agent	Both the agency and the agent must be compliant for the policy to be compliant. Strictest match.

The change saves automatically the moment you click a different segment. There is no separate Save button on this panel. The Policy Licensing report uses the new default the next time it loads.

Tip: The mode diagram and description update instantly when you click a segment, so you can read the plain-language meaning before committing to the change.

Warning: This default applies to every member organization in the enterprise. Switching from Either Agency or Agent to Both Agency & Agent can materially increase the number of non-compliant policies surfaced in each member's report. Communicate the change before flipping it.

Mode Diagram Legend

The diagram beneath the segmented toggle visualizes the calculation rule for the selected mode.

Visual	Meaning
Solid colored chip (Agency or Agent)	This side is evaluated as part of the verdict. Hovering it reads "[Agency/Agent] compliance is evaluated."
Dashed muted chip (Agency or Agent)	This side is disregarded; its compliance status has no effect on the policy's verdict. Hovering it reads "[Agency/Agent] compliance is disregarded."
OR glyph between chips	The two sides combine with an OR rule. The policy is compliant when at least one side is compliant.
AND glyph between chips	The two sides combine with an AND rule. Both sides must be compliant.
Single dash glyph between chips	Only one side is evaluated; the other is disregarded entirely.

Permissions

Role	Can view this panel	Can change the default mode
Enterprise Administrator (the Admin role on the enterprise)	Yes	Yes
All other enterprise members	Yes	No (the selector is greyed out and the admin-only notice is shown)

Frequently Asked Questions

Does changing the default compliance mode hide any policies from the report?

No. The compliance mode is a calculation rule, not a filter. Switching modes re-derives every policy's overall compliance verdict, but it does not add or remove any rows from the Policy Licensing report.

Does the default apply to every member organization in the enterprise?

Yes. The default lives on the enterprise upstream entity and is read every time the Policy Licensing report loads, regardless of which member organization a user is viewing. The same calculation rule is applied across the entire enterprise.

Why is the Compliance Mode selector greyed out for me?

Only enterprise administrators can change the default mode from this panel. If you are not an enterprise administrator, the selector is read-only and the line "Only enterprise administrators can change the default compliance mode." is shown beneath it. You can still change the mode for your own session on the Policy Licensing page itself.

What is the difference between "Either Agency or Agent" and "Both Agency & Agent"?

Either Agency or Agent treats a policy as compliant when at least one of the two sides is compliant; this is the standard industry interpretation, where a licensed agency covering the policy is sufficient. Both Agency & Agent requires both sides to independently satisfy the licensing requirements, which is the strictest rule and is appropriate when your regulatory environment requires per-side compliance.

Why would I pick "Agency Only" or "Agent Only"?

Pick Agency Only when your compliance program treats the agency-level license as authoritative and the agent's individual license as out of scope. Pick Agent Only when the producer's individual license is what determines compliance for your book of business. These modes are useful in lines of business or distribution arrangements where one side is consistently the authoritative party.

Will changing the mode on the Policy Licensing page change this enterprise default?

Not on its own. Changing the mode on the Policy Licensing report page is a session-only override stored in that page's URL, so other members of the enterprise keep seeing the saved default. The override becomes the new enterprise default only when a user clicks Save as new default in the banner on that page; only then is the new mode written back here.

Is there a Save button on this panel? When does the change take effect?

There is no Save button on this Settings panel. The mode is persisted as soon as you click a different segment of the Compliance Mode control. The next time anyone in the enterprise opens the Policy Licensing report, it uses the new mode (unless they have an active session override on that page).

Best Practices

Stay on "Either Agency or Agent" unless you have a specific reason not to. This mode matches the standard industry interpretation of policy-level compliance and produces the most accurate verdict for most carriers and MGAs.
Coordinate before tightening the rule. Switching to Both Agency & Agent or to a single-sided mode can flip many policies from compliant to non-compliant in every member organization's report. Notify the affected teams before changing the default so the new numbers do not look like a data problem.
Use the strictest mode only when required. Pick Both Agency & Agent when your regulator or internal policy actually mandates per-side compliance. Otherwise the broader default produces a more practical view of risk.
Treat per-session overrides as a signal, not a permanent change. Because the enterprise default only moves when someone clicks Save as new default on the Policy Licensing page, confirm that the mode shown here still reflects the intent of an enterprise administrator after any reporting push.
Regenerate downstream reports after a mode change. Any CSV exports or external dashboards built from the Policy Licensing report should be regenerated after you change the default so they reflect the new calculation rule.

Users (Enterprise Settings): Manage who can access your enterprise organization in Turris, including inviting teammates, updating profiles, and assigning the Admin role required to change this default.