Overview

The Invoices settings page gives your finance and admin team a single, searchable history of every Stripe invoice issued to your organization, so you can reconcile what was billed, confirm what cleared, and see exactly which card or bank account paid each charge, all without leaving Turris.

What is the Invoices Settings Page?

The Invoices page is your read-only ledger of Stripe-processed billing activity, opened from inside the Settings modal under Billing. It pulls invoices straight from Stripe and shows each one's date, description, amount, lifecycle status, and the payment instrument that covered it.

Who uses it. Billing administrators, finance leads, and agency owners who reconcile Turris charges against their accounting system, or who need to confirm that a license-renewal, NPN-sync, or subscription charge actually cleared.

What you can do here:

See every Stripe invoice issued to your organization, newest first.
Confirm whether each invoice is Paid, still Open, Partially Paid, a Draft, Void, or Uncollectible.
Identify the exact card or US bank account that paid an invoice, including the last four digits.
Search by invoice description to locate a specific charge.
Sort by date, amount, or status to group invoices for review.

Note: Only invoices for card and US bank account payments processed through Stripe appear here. Deposit-based payments are handled manually outside of Stripe and do not show up on this page.

Accessing the Invoices Page

Click the Settings (gear) icon in the top-right of the app to open the Settings modal.
In the modal's left sidebar, below the Search settings box, find the Organization group.
Click the Billing row to expand it (it has a chevron on the right; Billing itself is a collapsible group, not a page).
Click Invoices.

The page opens with a Stripe Invoices information banner at the top, then a heading row showing the Stripe Invoices label and an invoice-count pill (for example, 12 invoices, or 1 invoice when there's only one), a Search... box on the right, and the invoice table below.

While invoices load you'll see the branded Turris loading animation with the message Loading invoices... If your organization has never been billed, the table is replaced by a No Invoices Available message that reads "There are currently no invoices for your organization. Invoices will appear here once payments are processed."

What's visible on the page

Column	Description
Date	Invoice creation date, formatted as `Mon DD, YYYY` (for example, `May 19, 2026`). The table is sorted by this column, newest first, by default.
Description	The description Stripe attached to the invoice. Shows a dash (`—`) when no description is set. This is the only column the search box matches against.
Amount	Total amount billed, in US dollars to two decimal places (for example, `$249.00`).
Status	Where the invoice stands in its billing lifecycle, shown as a colored badge. See Status Indicators below.
Payment Method	Instrument used to pay, followed by the last four digits when available (for example, `Card **4242` or `US Bank Account **1234`). Shows a dash (`—`) when no payment method is recorded.

Pagination controls appear at the bottom of the table only when more than 10 invoices have been issued.

Reviewing an Invoice

When you'd do this. You're reconciling last month's Turris charges, a teammate asked which card paid a specific renewal, or finance flagged an unexpected amount and you need to find the matching invoice.

Open the Invoices page using the navigation steps above.
Type into the Search... box in the top-right of the page to filter by description text, or scroll the table to locate the invoice visually.
Click a sortable column header (Date, Amount, or Status) to reorder the list when grouping by amount or status makes the review faster.
Read across the row to confirm the Date, Amount, Status, and Payment Method for that invoice.

Tip: When you're hunting for a specific renewal or license payment, leave the sort on Date descending (the default) and scan from the top, where the most recent invoices land first.

Note: This page is list-and-search only. You can't pay an invoice or open a payment screen from here; it's a record of what Stripe has already processed.

Filtering and Searching

A single Search... box sits in the top-right of the page, next to the invoice-count pill.

Filter	Type	Purpose	Example use
Search	Free-text input	Narrow the list to invoices whose Description contains the typed text.	Finance asks which invoice covered a specific renewal? Type a keyword from how that charge is described (for example, `renewal` or an agent's last name).

The search box matches against the Description column only, not the amount, status, or payment method. Matching is fuzzy, so partial and mid-word matches work: typing renew finds any invoice whose description contains renewal. Your search text is reflected in the page URL, so a filtered view can be shared with a teammate by copying the link.

Tip: Consistent invoice descriptions make this page far more useful. If you can't find an invoice you expected, ask your billing administrator how Turris formats the description for that charge type.

Sorting Invoices

The table loads sorted by Date in descending order, placing the most recent invoices at the top. Click a sortable column header to change the sort.

Date: Chronological order (newest or oldest first).
Amount: Smallest to largest, or largest to smallest.
Status: Groups invoices with the same status together.

The Description and Payment Method columns are not sortable.

Status Indicators

Each invoice carries a colored badge showing where it stands in the billing lifecycle. Use this table to read the badge and decide what to do next.

Color	Label	Meaning	What to do about it
Green	Paid	The invoice has been paid in full.	No action needed. Use it as proof of payment when reconciling.
Yellow	Open	The invoice has been finalized and is awaiting payment.	If you expected this to be paid automatically, confirm the default payment method on the Payment Methods page is still valid and not expired.
Yellow	Partially Paid	A partial payment has been applied but a balance remains.	Pay the outstanding balance, or contact your finance team to investigate why only part of the charge was captured.
Gray	Draft	The invoice has been prepared in Stripe but not yet finalized for collection.	No action needed; it will move to Open once Stripe finalizes it.
Gray	Void	The invoice was cancelled and is no longer collectible.	No action needed. If the void was unexpected, contact Turris support to confirm why it was cancelled.
Red	Uncollectible	Stripe (or an administrator) marked the invoice as unrecoverable.	Coordinate with finance and Turris support to resolve the underlying payment issue and decide whether the charge needs to be re-billed.

Frequently Asked Questions

Why don't I see my deposit payment here? Deposit-based payments are recorded outside of Stripe and don't generate Stripe invoices, so they're intentionally excluded from this page. Check with your finance contact for deposit history.

What does a dash in the Description or Payment Method column mean? A dash (—) means Stripe has no description or payment method recorded for that invoice. This is normal for older invoices or manual adjustments where the field wasn't populated.

Why is an invoice still marked Open even though I paid it? Status updates from Stripe can take a few minutes to reach Turris. If an invoice still shows Open more than 24 hours after payment, contact Turris support so the payment can be reconciled.

Can I pay or download a PDF of an invoice from this page? No. This view only lists and searches invoices, so it has no pay button and no PDF download link. Contact Turris support if you need to settle an outstanding balance or get a PDF copy for accounting.

Who can see this page? Access is controlled by your organization's billing permissions. If you don't see the Billing group in Settings, ask an administrator to grant you the billing role.

Best Practices

Reconcile at the start of each billing cycle. Open the Invoices page once a month to confirm every expected charge was issued and that nothing unexpected appears.
Investigate Open invoices promptly. An invoice still showing Open beyond your normal payment terms usually points to an expired card, a microdeposit verification that was never completed, or a manual payment that never landed.
Treat Uncollectible as a finance escalation. A red Uncollectible badge means Stripe gave up on the charge. Loop in finance and Turris support before the next billing cycle so the underlying issue gets resolved.
Keep payment methods current. Use the Payment Methods page to verify the default card or bank account is valid and not expired, so future invoices clear automatically without manual intervention.
Search by consistent description keywords. Get in the habit of searching the same terms your billing administrator uses (for example, "renewal", "NPN sync", an agent's last name). It makes month-end reconciliation dramatically faster.

Contacts (Settings): Keep one organization-wide directory of the people your agencies rely on, scoped to agencies and assigned to markets with business roles.
Documents (Settings): Keep every compliance document (E&O, Cyber, Crime & Fidelity, W9) in one place and see whether each entity's document is current, expiring, expired, or missing.
Settings: Personal Notifications: Choose, per event type, whether Turris alerts you by email, in-app inbox notification, both, or neither.
Org Structure (Settings): Model your organization as a top-level agency with branches, add or rename branches, take over market-created branches, and merge branches that share an NPN.
Payment Methods (Settings): Save the cards and bank accounts used to pay Turris invoices for future renewals, license fees, and subscription charges.
Users (Settings): Invite teammates, assign roles, move people between branches, and review what each role can access.