Overview
The Payment Methods settings page is where your organization saves the credit cards used to pay Turris invoices, so the next time someone settles a renewal, license fee, or subscription charge it takes one click instead of re-keying a card. Cards saved here belong to the whole organization, not to you personally, and any billing admin can use or remove them.
What is the Payment Methods Page?
Payment Methods is the shared, organization-wide list of saved cards inside the Settings modal. Every card you add is attached to your organization's payment account and reused whenever someone pays an invoice from Turris, so finance never has to type card details twice.
Who uses it. Billing administrators, finance leads, and agency owners at downstream entities who are responsible for paying renewal invoices, license fees, and other charges Turris bills the organization for. Anyone who can view billing settings sees the saved cards; only users with billing write or delete access can add, set a default, or remove them.
What you can do here:
Save a credit card to your organization through a secure form hosted by Stripe, so no raw card data ever touches Turris.
Mark a saved card as the default that Turris pre-selects on the next checkout.
Remove a card you no longer want available, with a confirmation step so it can't be deleted by accident.
See, at a glance, every saved card's brand, masked number, and expiration so you can spot an expired or duplicate card.
Recognize which card is the current organization default before any one-click charge runs.
Note: Every card saved here is shared with every billing admin in your organization. Anyone with billing access can use or remove it. The warning banner at the top of the page is there to remind you.
Accessing the Payment Methods Page
The page lives inside the global Settings modal, which you can open from anywhere in the app.
Click the Settings (gear) icon to open the Settings modal.
In the modal's left sidebar, under the Organization group, click the Billing row to expand it. Billing is a collapsible group (it shows a chevron on the right), not a page of its own.
Click Payment Methods.
The page opens with a warning Payment Methods banner at the top, the Saved Cards heading below it, an Add card button on the right of that heading, and either the saved-cards table or an empty-state card.
What's visible on the page
Element | Description |
Payment Methods banner | Warning banner at the top of the page. Reads: "These payment methods are shared with every admin in your organization. Anyone with billing access can use or remove them." |
Saved Cards heading | Section title directly above the table. |
Add card button | Primary button to the right of the Saved Cards heading. Visible only to users with billing write access. Opens the Add Payment Method slide-over. |
Saved cards table | Lists every card currently saved against your organization. See the columns below. |
No Saved Cards card | Empty-state message shown when no cards exist yet. Reads: "There are currently no saved payment methods for your organization. Click 'Add card' above to save a card for future renewal payments." |
Loading animation | While cards are being fetched, the branded Turris loading animation shows the message "Loading payment methods..." in place of the table. |
Saved cards table columns
Column | Description |
Brand | Card network display name. Renders as |
Card | Masked card number showing only the last four digits, formatted as |
Expires | Card expiration formatted as |
Default | A green Default badge appears here on the card currently set as the organization default. Every other row is blank. |
Actions | Three-dot popover menu at the end of each row, containing Set as default and Delete. Hidden entirely from users without billing write or delete access. |
Pagination controls appear below the table only when you have more than ten saved cards.
Adding a New Card
When you'd do this. You're setting up billing for the first time, replacing an expired card, or adding a finance-owned card so the next Turris invoice can be paid in one click instead of re-keying card data at checkout.
From Settings → Billing → Payment Methods, click Add card to the right of the Saved Cards heading.
The Add Payment Method slide-over opens on the right of the screen, with the subtitle "Save a card to use for future payments."
Wait briefly while the secure form loads. During this step you'll see "Preparing secure payment form…" with a small spinner while Turris requests a one-time secure setup from Stripe.
Fill in the three card fields. Each field is hosted inside a secure Stripe iframe, so the actual card data is captured by Stripe directly and never reaches Turris servers:
Field | Required | Description |
Card number | Yes | The number printed on the front of the card. Placeholder shown in the field: |
Expiration | Yes | The card's expiration date, entered as |
CVC | Yes | The 3- or 4-digit security code (back of the card; front for AMEX). |
As each field becomes valid, a green check icon appears at the right edge of that field's box. Errors from Stripe (declined number, expired date, wrong CVC) render in red below the field.
Once all three fields show the green check, the Save card button at the bottom-right becomes enabled. Click Save card.
On success, a "Card saved" alert appears with the message "Your payment method has been saved." The slide-over closes automatically and the new card appears in the Saved Cards table.
Note: Turris never sees or stores the full card number or CVC. Only the brand, last four digits, and expiration are returned to Turris so the card can be shown in this table. The Save card button stays disabled until all three fields report complete and error-free.
If the card cannot be saved
Alert | What it means | What to do |
Could not save card (red) | Stripe rejected the card. The message text is forwarded from Stripe (for example, "Your card was declined." or "Your card's expiration year is in the past."). | Correct the field Stripe flags, or try a different card. |
Additional verification needed (yellow) | The card requires extra authentication before it can be saved. The message reads: "Your card requires additional verification. Please try a different card or try again." | Try a different card, or contact your card issuer to complete verification and try again. |
Setting a Card as the Default
When you'd do this. You added a new card and want it (instead of the previous one) to be pre-selected the next time someone in your organization pays an invoice in Turris.
In the Saved Cards table, find the row of the card you want to make default.
Click the three-dot Actions popover at the end of that row.
Click Set as default.
A "Default payment method updated." alert confirms the change, and the green Default badge moves to the row you just selected.
Tip: Set as default is disabled (greyed out) on the card that is already the default. Hovering over it shows the tooltip "Already your default payment method." Pick a different card if you want to change the default.
Removing a Card
When you'd do this. A card has expired, the cardholder has left the organization, or finance is consolidating to a single billing card and you want to clear out cards nobody should use anymore.
In the Saved Cards table, find the row of the card you want to remove.
Click the three-dot Actions popover at the end of that row.
Click Delete.
A confirmation modal titled Remove payment method? opens. It reads: "Your saved card will no longer be available for future renewal payments. You can add it back any time."
Click Remove card to confirm, or Cancel to keep the card.
On confirm, a "Payment method removed." alert appears and the card disappears from the table.
Warning: If you remove the card that is currently the Default, your remaining saved cards stay in the table but none of them is automatically promoted to default. Add a new card or set another saved card as default before the next renewal so checkout has a pre-selected card.
Filtering and Searching
The Payment Methods table is intentionally simple: it has no dedicated filter row and no search box. Most organizations save a handful of cards, so finding the right one by scanning the Brand, Card (last four), and Expires columns is faster than filtering. The default sort on Brand keeps cards of the same network grouped together, and pagination appears only when you exceed ten saved cards.
Status and Visual Elements
Element | Where it appears | Meaning | What to do about it |
Payment Methods banner (yellow) | Top of the page | Reminder that every saved card is shared with every billing admin in your organization. | Treat saved cards like shared credentials. Don't save a personal card you wouldn't want every billing admin to see and use. |
Default badge (green) | Default column, on one row | This card is the organization's current default. It's pre-selected for the next charge in Turris. | If it's the right card, no action. To change it, use Set as default on another row. |
Green check icon | Inside a card field in the Add Payment Method slide-over | The field is complete and Stripe has accepted its contents. | Continue to the next field. Save card enables once all three fields are green. |
Red field border + red message | A card field in the Add Payment Method slide-over | Stripe rejected the input (invalid number, expired date, wrong CVC, etc.). The message is forwarded from Stripe verbatim. | Correct the field as the message instructs, or try a different card. Save card stays disabled until the error clears. |
Em dash ( | A row in the table | Stripe did not return that field for the saved instrument (rare; usually a non-card payment method such as a bank account, or an older saved card). | Verify the instrument is still usable, or remove it and re-add a card with full details. |
Frequently Asked Questions
Why is the Saved Cards table empty? No cards have been saved against your organization yet. Click Add card to the right of the Saved Cards heading to attach the first one.
Why don't I see the Add card button? The button is only visible to users with billing write access. If it's missing, your role doesn't currently let you add or modify payment methods. Ask another billing admin to add the card for you, or ask an org admin to update your role.
Are my full card details stored by Turris? No. Card numbers, expiration dates, and CVCs are collected inside secure iframes hosted on Stripe's servers, not by Turris. Turris only stores the brand, last four digits, and expiration so you can identify each saved card in this table.
Can other people in my organization see or remove the cards I add? Yes. Every saved card is shared with every billing admin in your organization, and the warning banner at the top of the page exists to remind you. If a card shouldn't be visible to other admins, don't save it here.
Why is the Set as default option greyed out on one of my cards? That card is already the current default. Hovering shows the tooltip "Already your default payment method." Pick a different card to make it the new default.
Can I update an existing card's expiration date or CVC? No. Saved cards can't be edited. To "update" a card, add a new card with the new details, set it as default, then remove the old one.
What happens to the default if I remove the default card? The card is detached and your other saved cards remain, but none of them is automatically promoted to default. To avoid a surprise at the next renewal, mark one of the remaining cards as default right after removing the old one.
Best Practices
Keep at least one saved card on file. Renewal and license payments are faster when a card is pre-selected at checkout instead of re-keyed every time.
Mark the right card as default. The default is pre-selected on every Turris checkout, so picking the correct one removes the chance of charging the wrong account.
Treat saved cards like shared credentials. Because every billing admin can see and use any saved card, only save cards your organization is comfortable letting any billing admin charge.
Prune cards you no longer use. Removing expired or unused cards keeps the Saved Cards list short and prevents anyone from charging the wrong card by mistake.
Replace expired cards before the next renewal cycle. A card with an expired Expires date will fail at checkout. Add the new card first, mark it as default, then delete the old one.
Use the Actions menu, not the browser back button. Set as default and Delete are the only safe ways to change the saved-card list, and the Delete confirmation step is your last chance to back out of removing a card.
Related Pages
Contacts (Settings): Keep one organization-wide directory of the people your agencies rely on when working with their markets.
Documents (Settings): Keep every compliance document (E&O, Cyber, Crime & Fidelity, W9) for each agency or branch in one place.
Billing: Invoices: Searchable history of every Stripe invoice issued to your organization, with status and the card or bank account that paid each one.
Settings: Personal Notifications: Choose, per event type, whether Turris alerts you by email, in-app inbox, both, or neither.
Org Structure (Settings): Model your organization as a top-level agency (TopCo) with one or more branches underneath it.
Users (Settings): Control who can sign into Turris, which agency each person belongs to, and what they're allowed to see and change.
Need Help?
If you have questions about Payment Methods or encounter any issues, contact our support team at support@turris.com.